Waterfront Hotel *

Waterfront Cebu City Hotel & Casino
Waterfront Airport Hotel & Casino
Waterfront Insular Hotel Davao

Name *

First

Last

Email *

Room Number *

Date of Visit *//

Please help us in our pursuit for excellence by sharing your thoughts with us.

How did you find out about Waterfront? *

Purpose of your Visit: *

Business
Leisure
Transit
Others:

Others:

PRE-ARRIVAL

1. How was your Reservation Made? *

ARRIVAL AND DEPARTURE

2. Please give us insights on how you would rate your experience with the following:

Efficiency of Service

Reservations *

Airport Representative *

Security *

Door Service/Concierge *

Front Desk *

Hotel Driver *

Room Attendant *

Friendliness of Staff

Reservations *

Airport Representative *

Security *

Door Service/Concierge *

Front Desk *

Hotel Driver *

Room Attendant *

GUESTROOMS

3. How would you rate your rooms?

Amenities *

Value (for Money) *

Ambiance *

Comfort *

Cleanliness *

OVER-ALL EXPERIENCE

4. How would you rate your over-all experience with us?

Multiple Choice *

We value your comments and suggestions. Please feel free to share it with us so we can make your next visit more enjoyable.

Lastly, do help us recognize our stars. Please commend an employee for an excellent service.

Thank you for your comments. We look forward to welcoming you again, soon.

By filling out this questionnaire, you consent to the collection and processing of personal data according to Waterfront Hotels & Casinos' Data Privacy Policy.

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Waterfront Cebu City Hotel & Casino
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